Lacoste’s commitment to accessibility

To facilitate the use for people with disabilities, Lacoste implements accessibility features to improve navigation for screen reader users, keyboard navigation and text-only browsers. Thus, Lacoste is trying its utmost to offer the best possible navigation experience to all its clients, without any barriers, in an ongoing optimization effort. This fits into the group’s general policy in favor of diversity.

Features available on www.lacoste.com

The main logo

On every page, a single click on the Lacoste logo leads back to the home page of the www.lacoste.com website.

Main menu

The main menu is a mouse-over menu which can be controlled by the mouse, the keyboard or with the fingers on a touch screen. The main menu in the right hand column lets you access the headings and main pages of the www.lacoste.com website.

Page footer menu

At the bottom of the page, the footer menu lets you access all headings and sub-headings of the site and additional pages such as the contact page, the Legal Notice page, the site map, etc.

Site map

On every page of the site, a site map can be accessed by a link in the page footer menu. This site map gives you an overview of the tree structure of the www.lacoste.com website and links you directly to the page or heading of your choice.

Skip navigation links

On each web page, skip navigation links allow you to directly access the menu or main content of the page.

Functionalities offered by your browser

As well as the aids made available directly on the www.lacoste.com website, the site has been designed so as to allow your browser to make the most of its own functionalities.
Features available on www.lacoste.com
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Increasing character size

It is not always easy to read text on the screen. A default size is defined for each text on the www.lacoste.com website, but you have the option of increasing the size of the characters.

Keyboard navigation

The www.lacoste.com website has been designed so as to all keyboard navigation on all pages. In most cases, the Tab key is all you need to sequence through the clickable elements in the page. And if you want to work backwards through the sequence you can use the key combination Shift + Tab.

Printing

Keyboard users can print any page of the site by going to the desired page and then pressing Ctrl + P on Windows (or Cmd + P if you use Mac OS).

PDF Documents

The www.lacoste.com website offers PDF documents for download. To view these documents you need the Adobe Reader software, which can be downloaded for free here: http://get.adobe.com/reader/
If you need an accessible version of a download document, please submit us a request with a means of contact below.

Conformity of the www.lacoste.com website with WCAG 2.0

Throughout the stages of design, creation and updating of the www.lacoste.com website, the owner of www.lacoste.com has committed to taking commercially reasonable steps and measures to ensure full and equal enjoyment of its goods, services, facilities, privileges, advantages and accommodations provided through www.lacoste.com. To this end, the owner of www.lacoste.com has taken care to comply as much as reasonably possible with the best accessibility practices by the W3C in the Web Content Accessibility Guidelines (WCAG 2.0) and is willing to continue improving in this way.
Apart from the following points, the www.lacoste.com website complies with accessibility level A of the WCAG 2.0:
- The addition of synchronized subtitles for certain videos
- Navigation optimization for the product tiles on each category page
The owner of www.lacoste.com continues to improve the accessibility of its digital communication platforms. Nevertheless, if you come across a problem when navigating or accessing certain content on www.lacoste.com, feel free to contact us giving as much detail as possible about your situation and the problem encountered, so that we can find a solution together.

Tools and technologies support used to check accessibility

- IE9 – 11
- Firefox V.47
- Chrome V.52
- Screen Reader Jaws V.17
- Screen Reader NVDA 2015
- Tanaguru V.3.1
Although we have put attention into the user experience of our website, if you encounter difficulties in usability, we would appreciate your feedback in the contact form below.

Action plan of Accessibility

We decided to implement a continuous improvement plan for accessibility. Below are presented accessibility pitfalls that have not yet been fixed:
- The addition of synchronized subtitles for certain videos
- Navigation optimization for the product tiles on each category page
The owner of www.lacoste.com is clearly doing its best to become WCAG 2.0 Level AA compliant through ongoing updates to the site.

Contact us

To contact us by the online form, simply go to the contact page and fill in the form which corresponds to your request.
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