FAQ

 
 
 
How do I find the nearest store?
Find the nearest store

 

Why should I create an account?

The benefits of creating an account with the Lacoste Online Shop are as follows:

  1. - Save your personal information 
  2. - Receive invitations to exclusive events
What use will be made of my personal details?

Respect for your privacy is of the utmost importance. We do not require your personal information except in the following situations:

  1. - Subscribing to the newsletter
  2. - Creating an account

The information you give us about yourself or your interests will only be used to offer you the very best service possible and to adapt our offers to your requirements.

What should I do if I do not wish to receive the newsletter?

You will only receive our newsletter if you subscribe to it via the Lacoste Online Shop website.

If you no longer wish to receive our newsletter, please use the unsubscribe link to be found at the bottom of the newsletter. This does not affect your account.

Use of the Lacoste Website

 

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What are the technical settings required to use the Lacoste Online Shop?
  1. - Browser software settings: to ensure the correct display and optimum operation of the Lacoste Online Shop, you must have Internet Explorer (Version 6 and above) or Mozilla/Firefox (Version 1.5 and above). For optimum display you will need to activate Java and Java Script. To enable you to place products in your basket you will also need to activate the "Allow cookies" function (located in Tools / Internet Options / Privacy if you use Internet Explorer 6.0 for Windows).
  2. - Screen definition: To see the Lacoste Online Shop correctly, you must adjust your screen to a definition equal to or greater than 1024 x 768 pixels.
How do I contact the Lacoste Online Shop?

For questions relating to the Lacoste Online Shop, our customer service is here to assist you by email. You can contact us: customerservice-ae@lacoste.com

For questions relating to the Lacoste brand and its activities, please go to Lacoste.com and use the contact form.