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  • Free returns

    Free returns are accepted 30 days after receipt of your order. You can do this for free using the return label accessed under your account or via the order shipment email.

    Once you declare your return request you will receive an email with your return label. This will include two invoices plus a DHL waybill label which should be given to DHL upon pick up or drop off of your box. Please re-use the box in which the order was delivered and close your parcel securely.

    Refunds will be made back to the original payment method. Please note, customised items, masks and underwear are not eligible for return.

  • WE KEEP YOUR DETAILS SAFE

    All payment information is protected by secure connection to ensure your card data cannot be used by anyone else.

    The following payment methods are available at the Lacoste online shop:
    VISA, MASTERCARD, AMERICAN EXPRESS AND PAYPAL

  • Free Express Delivery - on orders over £90

    Express delivery is free on orders over £90.
    Delivery is £10 on orders under £35 and £5.95 on orders between £35 and £90.
    We deliver using DHL Express and takes up to 2-3 working days between Monday to Friday.

    Please be assured that all orders placed will not incur duty fees & additional charges.

    We aim to provide a fast and secure delivery at each step for you to enjoy your order in good time.

  • NEED ASSISTANCE ?

    Contact our customer service team from Monday to Friday from 8 am to 6 pm and on Saturday from 9 am to 5 pm. Contact us here

    For frequently asked questions we recommend you to consult our help section here

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Contact our customer service team from Monday to Friday from 8 am to 6 pm and on Saturday from 9 am to 5 pm.

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