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On Lacoste website
  • Free returns

    You have 30 days from the date of the purchase to return a product for free by editing your return label via your online account or the return button available in the shipping confirmation email.

    If you select the ecommerce return on your customer's account, it will take 10 to 15 days for the refund to be processed.

    The payment will be made using the same method selected when the order was placed.

    Personalized items, masks and underwear are not elegible for returns.

  • SAFE & SECURE PAYMENT

    ALL PAYMENT INFORMATION WILL BE SSL CODED FOR TRANSMISSION TO PROTECT YOUR CARD DATA AND TO ENSURE THAT IT CANNOT BE USED BY ANYONE ELSE.

    THE FOLLOWING PAYMENT METHODS ARE AVAILABLE AT THE LACOSTE ONLINE SHOP: VISA, MASTERCARD, AMERICAN EXPRESS AND PAYPAL

  • Free Standard Delivery

    STANDARD DELIVERY
    Standard delivery costs 3.95€.
    Offered for orders over 80€.
    Orders take up to 4-5 days to be delivered between Monday to Saturday.


    EXPRESS DELIVERY
    Express delivery costs 9.95€.
    Delivery by DHL take up to 1-2 days between Monday to Thursday for orders placed before 2pm. Orders placed on Friday will be delivered at the latest the following Tuesday.

  • NEED ASSISTANCE ?

    We recommend you to consult our help section here

    Our customer service team is available from Monday to Friday from 8am to 6pm and on Saturdays from 9am to 5pm. Click here

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For information, our lines close exceptionally from 3pm on 24th and 31st December. We thank you for your understanding.

(+44) 01 96 23 12 803 *

Contact our customer service team Monday to Friday from 8am to 4pm and on Saturday from 9am to 3pm.

*UK number - extra international charges may apply

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