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Free returns

You have 30 days from the date of the purchase to return a product for free by editing your return label via your online account or the return button available in the shipping confirmation email.

If you select the ecommerce return on your customer's account, it will take 10 to 15 days for the refund to be processed.

The payment will be made using the same method selected when the order was placed.

Personalized items, masks and underwear are not elegible for returns.
SAFE & SECURE PAYMENT

ALL PAYMENT INFORMATION WILL BE SSL CODED FOR TRANSMISSION TO PROTECT YOUR CARD DATA AND TO ENSURE THAT IT CANNOT BE USED BY ANYONE ELSE.
THE FOLLOWING PAYMENT METHODS ARE AVAILABLE AT THE LACOSTE ONLINE SHOP: VISA, MASTERCARD, AMERICAN EXPRESS AND PAYPAL
Free Standard Delivery - Order over 100CHF

STANDARD DELIVERY
Standard Delivery costs 5.70CHF.
Free Standard Delivery for order over 100CHF.
Orders take up to 2-3 days to be delivered between Monday to Saturday wiith Swisspost.
NEED ASSISTANCE ?

We recommend you to consult our help section here

Our customer service team is available from Monday to Friday from 9am to 7pm and on Saturdays from 10am to 6pm. Click here

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About Lacoste

Le Club Lacoste
The Lacoste Group
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By phone

Customer service will be exceptionally closed on May 1st.
(+41) 31 54 78 003 ^*

Contact our customer service team Monday to Friday from 9am to 7pm and on Saturday from 10 am to 6 pm.

*Local costs apply depending on your phone provider.

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