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Credits

SERVICE PROVIDER

1. SERVICE PROVIDER AND RESPONSIBLE FOR THE WEBSITE WWW.LACOSTE.COM


LACOSTE E-COMMERCE S.A.S

31-37, BOULEVARD DE MONTMORENCY

75016 PARIS

FRANCE


RCS PARIS NR. B 542 011 606

SIRET 54201160600069


2. SERVICE PROVIDER AND RESPONSIBLE FOR THE ONLINE SHOP AT WWW.LACOSTE.COM


LACOSTE E-COMMERCE S.A.S.


HEADQUARTERS OF THE COMPANY

31-37, BOULEVARD DE MONTMORENCY

75016 PARIS

FRANCE


COMPANY REGISTER :

REGISTRE DU COMMERCE ET DES SOCIÉTÉS DE PARIS NR. 403285513


EU VAT NUMBER :

FR 92403285513


LEGAL REPRESENTATIVE (PRESIDENT):

THIERRY GUIBERT


OPERATIONAL MANAGER :

JULIEN SCHNEIDER


3. ORDER RETURNS WILL ONLY BE ACCEPTED TO THIS ADDRESS ACCORDING TO OUR TERMS AND CONDITIONS :


LACOSTE ONLINE SHOP

7, RUE ANDRÉ MALRAUX

ZONE INDUSTRIELLE DES ECREVOLLES

10000 TROYES

FRANCE


E-MAIL: CUSTOMERSERVICE-IE@LACOSTE.COM


(*)COST OF A NATIONAL CALL

On Lacoste website
  • Free returns

    You have 30 days from the date of the purchase to return a product for free by editing your return label via your online account or the return button available in the shipping confirmation email.

    If you select the ecommerce return on your customer's account, it will take 10 to 15 days for the refund to be processed.

    The payment will be made using the same method selected when the order was placed.

    Personalized items, masks and underwear are not elegible for returns.

  • SAFE & SECURE PAYMENT

    ALL PAYMENT INFORMATION WILL BE SSL CODED FOR TRANSMISSION TO PROTECT YOUR CARD DATA AND TO ENSURE THAT IT CANNOT BE USED BY ANYONE ELSE.

    THE FOLLOWING PAYMENT METHODS ARE AVAILABLE AT THE LACOSTE ONLINE SHOP: VISA, MASTERCARD, AMERICAN EXPRESS AND PAYPAL

  • Free Standard Delivery

    STANDARD DELIVERY
    Standard delivery costs 3.95€.
    Offered for orders over 80€.
    Orders take up to 4-5 days to be delivered between Monday to Saturday.


    EXPRESS DELIVERY
    Express delivery costs 9.95€.
    Delivery by DHL take up to 1-2 days between Monday to Thursday for orders placed before 2pm. Orders placed on Friday will be delivered at the latest the following Tuesday.

  • NEED ASSISTANCE ?

    We recommend you to consult our help section here

    Our customer service team is available from Monday to Friday from 8am to 6pm and on Saturdays from 9am to 5pm. Click here

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(+44) 01 96 23 12 803 *

Contact our customer service team from Monday to Friday from 8 am to 6 pm and on Saturday from 9 am to 5 pm.

*UK number - extra international charges may apply

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